Ronald D. Weyant                        
E-Mail:  wron6@msn.com

Objective:  A position that will allow me to utilize my creative talents and management skills for the organization. 

Experience: 

Apr 2001 to Present
Arizona Department of Health Services/Public Health Statistics/Telephone Survey Center, Phoenix, Arizona

Management Analyst IV (Working title Manager) 

·        Develop and maintain partnerships and collaboration with other agencies performing survey and surveillance research.

·        Provide consultation in research design, sample survey methodology, instrument design, and computer assisted telephone surveys.

·        Primary state liaison with the Centers for Disease Control’s (CDC) Behavioral Risk Factor Survey (BRFS).

·        Work with national working groups in the design of the questionnaires and reporting mechanisms.

·        Write grant proposals necessary to fund the Telephone Survey Center within the agency.

·        Monitor contract with private agency performing data collection for the department.

·        Ensure the dataset received from the contractor is clean and meets the CDC protocols.

·        Chair Data User Committee meetings for the department when held.

·        Review all questionnaire information and data for Behavioral Risk Factor Survey and send to the CDC for final programming.

·        Assist in other areas of the department with data development and management systems.

·        Review completeness and quality of the Behavioral Risk Factor Survey annual data file received from Centers for Disease Control.

·        Analyze data file to prepare Arizona’s Annual Behavioral Risk Factor Report for publication.

·        Develop charts, graphs, tables and narratives for the Arizona Annual Behavioral Risk Factor Report.

·        Provide consultation to the Arizona Governor’s Office for 2001 Women in reference to Women’s Survey.

·        Maintain monitoring of the data collection with the data collection contractor.

·        Monitor the data collection move from Tampa, Florida to Tucson, Arizona.

·        Write reports detailing site visits, monitoring of data collection for Management staff.

·        Determine program needs through evaluation and review with Management team.

·        Monitor and maintain the Strategic Plan for the Telephone Survey Center, making changes as necessary. 

Mar 2000 to Apr 2001
Arizona Department of Health Services/Public Health Statistics/Telephone Survey Center, Phoenix, Arizona

Detail to Special Duty/Manager 

·        Develop and maintain partnerships and collaboration with other agencies performing survey and surveillance research.

·        Provide consultation in research design, sample survey methodology, instrument design, and computer assisted telephone surveys.

·        Primary state liaison with the Centers for Disease Control’s Behavioral Risk Factor Survey.

·        Work with national working groups in the design of the questionnaires and reporting mechanisms.

·        Write grant proposals necessary to fund the Telephone Survey Center within the agency.

·        Monitor contract with private agency performing data collection for the department.

·        Ensure the dataset received from the contractor is clean and meets the CDC protocols.

·        Chair Data User Committee meetings for the department when held.

·        Review all questionnaire information and data for Behavioral Risk Factor Survey and send to the CDC for final programming.

·        Assist in other areas of the department with data development and management systems. 

Mar 2000 to May 2000
Arizona Department of Health Services/Public Health Statistics/Hospital Discharge, Phoenix, Arizona

Program and Project Specialist I (Working title Database Developer) 

·        Conduct research and statistical analysis of appropriate health and hospital-based information.

·        Analyze and interpret incoming data from Health Care Institutions prior to entering it into a database for reporting.

·        Maintain documentation for computer systems/programs.

·        Perform calculations, compilations and presentations of database data for upper management.

·        Provide technical assistance to reporting Health Care Institutions on proper data calculation submittal including development and direction of workshops.

·        Interface with Health Care Institutions, industry organizations and other entities.

·        Compile and prepare electronic data for annual and special reports.

·        Provide technical recommendations to management in reference to other forms of software, which may be more suitable for data collection.

·        Provide technical, research and analysis assistance to the general public upon request.

·        Evaluate and test database elements for use within the unit. 

Jul 1999 to Mar 2000
Telesoft Corporation, Phoenix, Arizona

Software Support Specialist 

·        Provide UNIX based telecommunications software support to businesses, colleges, government agencies, and Universities throughout the United States.

·        Document all incoming calls to provide tracking system for management when billing customers for support services.

·        Analyze and troubleshoot reported software problems utilizing MKS Toolkit and INFORMIX 4GL for possible resolution or elevation to management.

·        Provide minimal software programming for customer base when appropriate for resolution.

·        Transfer new files and programs to customer system using UNIX software utilities.

·        Train existing employees and new employees of customers' on database and software functionality.  Consisting of three modules, Administrative, Billing and Systems.

·        Provide on-site assistance with program registration for colleges and universities when requested by the customer.

·        Evaluate, test, and re-write INFORMIX 4GL SQL statements used within the database if necessary.

·        Perform courtesy system checks for customers to ensure system is performing at one hundred percent, that the disk space is not at capacity, that the backup is not producing errors and notify the customer via email of the status.

·        Monitor Y2K upgrades for customer systems, report upgrade problems to the manager for possible reprogramming considerations.

·        Schedule and download new telecommunication rate tables received from CCMI on a monthly basis for customers systems. 

Apr 1998 to Jul 1999
Arizona Department of Economic Security/Division of Children, Youth and Families/CHILDS, Phoenix, Arizona

Management Analyst II (Working title Help Desk Analyst)

·        Provided analysis for the Children’s Information Library and Data Source (CHILDS), a newly developed fully automated system that supports the Division of Children Youth and Families in the State of Arizona.

·        Assisted end users with functionality problems within the CHILDS application.

·        Problem solved application problems in CHILDS and prepared reports for further research.

·        Train co-workers on specific functions within the CHILDS application.

·        Trouble shot problems within Microsoft Windows NT 4.0, and Microsoft Office (4.2, 4.3, Win ’95).

·        Used Microsoft SMS Administrator as a Help Desk tool to assist end users.

·        Utilized Action Request System (Remedy) to document all incoming problems within the CHILDS system.

·        Researched and documented bugs within the CHILDS application.

·        Tested in System Test and Acceptance regions of CHILDS.

·        Responsible for the testing and maintaining of Help for the CHILDS application and Forms sub-system. 

Jan 1996 to Apr 1998
Arizona Department of Economic Security/Administration for Children, Youth and Families/District I, Phoenix, Arizona

Contract Management Specialist II (Working title Contract Administrator)

·        Conducted and coordinated Contractor trainings.

·        Served as Team Member of District I CHILDS implementation team.

·        Used Microsoft Windows NT 3.5, 4.0, Microsoft Office (4.2, 4.3, Win ’95) for job related tasks.

·        Computer programming with Paradox (3.0, 3.5, 4.0, 5.0) and Access (2.0, 7.0).

·        Forms creation with Microsoft Word (DOS [3.0, 6.0, 6.2, 7.0], Windows [3.1, ’95]).

·        Design and structure of automated logging and tracking systems on PC.

·        Written manuals for Information Processing Specialist (IPS) position within the Resource Unit, District I Desk Reference Manual and Resource Unit ACCESS Application and Database training manual. 

Jan 1995 to Jan 1996
Arizona Department of Economic Security/Administration for Children, Youth and Families/District I, Phoenix, Arizona

Administrative Assistant I 

·        Compiled statistical reports.

·        Supported Local Area Network (LAN) and Wide Area Network (WAN).

·        Utilized DES Mainframe systems (ASSISTS, FMCS, SYSM, DMAL) for completing service requests and referencing payments.

·        Computer programming with Paradox (3.0, 3.5, 4.0, 5.0) and Access (2.0, 7.0).

·        Forms creation with Microsoft Word (DOS [3.0, 6.0, 6.2, 7.0], Windows [3.1, ’95]).

·        Design and structure of automated logging and tracking systems on PC.

·        Written manuals for Information Processing Specialist (IPS) position within the Resource Unit, District I Desk Reference Manual and Resource Unit ACCESS Application and Database training manual. 

Jul 1994 to Jan 1995
Arizona Department of Economic Security/Administration for Children, Youth and Families/District I, Phoenix, Arizona

Temporary/Information Processing Specialist (IPS) (Working title Data Processing Specialist) 

·        Organized, logged and distributed all incoming Mental Health requests for services.

·        Computer programming with Paradox (3.0, 3.5, 4.0, 5.0).

·        Forms creation with Microsoft Word (DOS [3.0, 6.0, 6.2], Windows [3.1]).

·        Design and structure of automated logging and tracking systems on PC.

·        Written manuals for Information Processing Specialist (IPS) position within the Resource Unit, District I Desk Reference Manual. 

Certifications: 

Feb 1999
Productivity Point International, Phoenix, Arizona

Microsoft Office User Specialist (MOUS), Microsoft PowerPoint 97 Expert 

Education: 

2002 (Expected) Ottawa University, Phoenix, Arizona

Bachelor of Science, Psychology

Oct 1976 to Aug 1984
US Army, Fort Dix, New Jersey

Tactical Wire Operations Specialist 

Additional Experience: 

·        Installation of computer programs, configuration of programs.

·        Design and development of the following applications (copies of which are available upon request): 

Resource Placement/Psychological Services Application, designed specifically for

Districts I, II, III and IV.

Fingerprint Confirmation Application for District I.

Unusual Incidents, Private Petitions and JPO Application for District I.

Provider Contract, Mailing Labels and List Application for District I.

Non-employee Travel Application for District I.

Counseling/Art Therapy/Billing Application for LifeSprings Child and Family Counseling.

Video and Audiocassette Application for personal use. 

·        Assisted in the design and development of Budget and Payments Application for District I Contracts and Budget Section.  To include an interface for writing contracts and updating provider information.

·        Provided technical assistance, design and development of Request of Proposal process for Orchard House Association.  With information gathered, developed several tools that enabled the Association to properly screen and evaluate all proposals received.  In addition, they were able to interview, inspect and research prospective Management Companies. 

References available upon request.